.png "Vibrant-Life-Home-Care-Services-1-.png")
.png "Vibrant-Life-Home-Care-Services-1-.png")
Supported Independent Living for Participants Others Say Are 'Too Complex' When other providers say no, we say — we specialise in exactly that.
Melbourne & Hobart's specialist SIL provider for participants with severe autism, intellectual disability, and challenging behaviours. Expert 24/7 support in safe, person-centred home environments.
Finding the right SIL provider for complex needs shouldn't be this hard
Families and support coordinators know the frustration. Your loved one or participant has complex behavioural needs — severe autism, intellectual disability, behaviours of concern — and provider after provider says the same thing: "Sorry, we can't take them."
Placement breakdowns. Waiting lists with no end. Hospital stays that last months because no provider will accept the referral. The system that's supposed to support participants with the highest needs too often leaves them with the fewest options.
Vibrant Life exists to change that.
Where other providers see risk, we see someone who needs the right support team, the right environment, and a provider who won't give up.
— Vibrant Life Home Care leadership team
Comprehensive 24/7 support tailored to each participant
Every aspect of daily living, supported by a team that understands complex needs — not just on paper, but in practice, every single day.
24/7 In-Home Support
Round-the-clock support from trained disability support workers who know your participant's routines, preferences, and individual behavioural strategies. Active overnight support available for participants requiring continuous monitoring.
Personal Care & Wellbeing
Dignified assistance with personal hygiene, bathing, dressing, medication management, and health monitoring — delivered at each participant's pace, respecting their comfort and sensory needs.
Positive Behaviour Support
Skilled implementation of individual Behaviour Support Plans in everyday settings. We work closely with external BSP practitioners to ensure consistent, evidence-based approaches that reduce behaviours of concern and build new skills.
Community Participation
Supported access to the community — from daily errands and appointments to recreation and social activities. Our team knows how to prepare, adapt, and respond when community access requires extra care and planning.
Daily Living Skills
Structured skill-building in cooking, household tasks, money management, and self-care — using visual supports, task analysis, and reinforcement strategies tailored to each participant's learning style and pace.
Meal Preparation & Nutrition
Nutritious meals prepared daily, accommodating dietary requirements, texture modifications, food preferences, and any mealtime-related behavioural considerations with sensitivity and consistency.
Complex behaviour support built into everything we do
Many providers treat behaviour support as an add-on. At Vibrant Life, it's foundational. Every member of our SIL team is trained to implement Positive Behaviour Support principles as part of daily life — not just during "incidents," but in every interaction, every routine, every transition throughout the day.
We work as implementing providers under the NDIS, partnering with external Behaviour Support Practitioners to ensure each participant's BSP is followed consistently, data is collected accurately, and strategies evolve as participants grow.
Individualised BSP Implementation
Staff are trained on each participant's specific Behaviour Support Plan — not generic de-escalation. We ensure strategies are embedded into daily routines and reviewed regularly with BSP practitioners.
Consistent Data Collection
Accurate ABC (Antecedent-Behaviour-Consequence) data recording on every shift. This data drives plan reviews and demonstrates what's working — not assumptions, evidence.
Reducing Restrictive Practices
We are committed to the least restrictive approach. All regulated restrictive practices are authorised through proper channels, reported monthly to the NDIS Commission, and actively reviewed for reduction and elimination.
Collaborative Multi-Disciplinary Approach
We welcome BSP practitioners, OTs, speech therapists, and psychologists into our homes. Regular team meetings, open communication, and shared progress notes ensure everyone is aligned on each participant's goals.
Staff Training & Retention
Our support workers receive targeted training in high-intensity support, autism-specific strategies, sensory regulation, and non-verbal communication. We invest in retention because consistency is the cornerstone of effective behaviour support.
Support ratios matched to individual needs
We don't force participants into a one-size-fits-all model. Each person's support ratio is determined by their assessed needs, their Behaviour Support Plan, and their goals.
1:3 Shared Support
One support worker assisting three participants — designed for individuals with moderate to low support needs who thrive in a shared living environment with greater independence.
1:2 Shared Support
One support worker assisting two participants — suitable for individuals with moderate support needs who benefit from closer attention alongside social interaction.
1:1 Support
Dedicated one-on-one support for participants requiring individualised attention throughout the day — ideal for high-intensity behavioural needs and personalised skill development.
2:1 High Intensity
Two support workers to one participant for the highest behavioural risk situations — ensuring safety for both the participant and support staff during complex presentations.
Active Overnight
Awake, active support through the night for participants who require continuous monitoring — not just a sleepover. Staff are alert, engaged, and ready to respond.
Whether you're a family or a professional, we're here to help
For Families & Participants
Parents, guardians, carers, and self-advocates
Your loved one deserves a provider who understands them. We take the time to learn what makes each person unique — their routines, their preferences, their triggers, and what brings them joy. Our small, dedicated team means your family has a direct line to the people making decisions about care.
- Direct communication with management — no call centres, no bureaucracy
- Staff selected specifically for your family member, not rotated through a roster
- Regular updates on progress, incidents, and daily life
- Family-founded organisation that understands what you're going through
- Welcoming families to visit, participate in planning, and stay connected
For Professionals
Support coordinators, BSPs, allied health, & hospital discharge teams
We accept referrals for participants with complex behavioural presentations including severe autism, intellectual disability, dual diagnosis, forensic backgrounds, and hospital discharge placements. Our intake process is designed for speed — we respond to all referrals within 48 business hours.
- Registered implementing provider — NDIS Practice Standards Module 2A compliant
- Experienced with SIL Quote Pack development & Roster of Care submissions
- Willing to accept referrals with interim BSPs where permanent plans are in development
- Open to pre-discharge care conferences and shadow-shift transitions
- Consistent data sharing, progress notes, and collaborative review participation
Your journey to the right SIL home
From first contact to moving in, we guide you through every step — and we move at the pace that's right for each participant.
Get in Touch
Call, email, or submit a referral form. We respond to all enquiries within 48 business hours — faster for urgent placements.
Assess Compatibility
We review clinical evidence — Behaviour Support Plans, OT reports, incident history — and discuss needs with you and your care team.
Meet the Team
Visit our homes, meet our support staff, and ask every question you need answered. We encourage family involvement at every stage.
SIL Quote Development
We develop a tailored Roster of Care and SIL Quote Pack for NDIA approval, working with your support coordinator to get it right.
Move In & Thrive
Settled transitions with shadow shifts, gradual introduction to housemates, consistent staffing, and regular family communication from day one.
How Supported Independent Living is funded through the NDIS
SIL funding works differently from other NDIS supports. Here's what you need to know.
Quote-Based Funding
Unlike most NDIS supports, SIL uses a quote-based model. We develop a detailed Roster of Care and SIL Quote Pack based on each participant's assessed needs, which is submitted to the NDIA for approval — typically for 12-month periods.
SIL vs SDA
SIL funding covers the support you receive — the staff, the care, the daily assistance. SDA (Specialist Disability Accommodation) covers the building you live in. They are separate funding streams. If you're already living in an SDA property, we can provide the SIL support within your existing home — bringing our specialist complex behaviour expertise directly to you. SIL funding is separate from rent, board, and daily living costs.
Complex Behaviour & Funding
Complex behavioural needs typically require higher support ratios and active overnight support, resulting in higher funding levels. From October 2024, intensive and complex behaviour supports can be claimed at High Intensity rates — formally recognising behavioural complexity in SIL pricing.
Specialist SIL support across two states
We operate in Melbourne, Victoria and Hobart, Tasmania — two markets where specialist complex behaviour SIL providers are in critically short supply. Our dual-state presence means we understand local regulatory environments, referral pathways, and community resources in both regions.
Common questions about SIL & complex behaviour support
What is Supported Independent Living (SIL)?
+How is SIL different from SDA (Specialist Disability Accommodation)?
+How does SIL funding work under the NDIS?
+What support ratios do you offer?
+Do you accept participants with aggressive or self-injurious behaviours?
+What happens if a participant has a placement breakdown at another provider?
+Can you accept referrals for hospital discharge?
+Do you require a current Behaviour Support Plan before accepting a referral?
+Can you provide SIL support in an existing SDA property?
+Are you a registered NDIS provider?
+Where are your SIL homes located?
+How do you train staff for complex behaviour support?
+Do you accept self-managed, plan-managed, and agency-managed participants?
+Ready to find the right SIL home?
Whether you're a family searching for the right provider or a professional with a referral, we'd love to hear from you. No complexity is too much for us to consider.