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About Us | Registered NDIS Provider Melbourne (Preston) & Hobart | Vibrant Life Home Care
Registered NDIS Provider · Melbourne (Preston) & Hobart

Built by People Who Understand Complex Needs

Vibrant Life Home Care Services is a founder-led, registered NDIS provider delivering disability support across Melbourne (Preston), Victoria and Hobart, Tasmania. Founded by professionals with direct frontline experience as support workers with complex-needs participants, we were built to serve the participants that other providers find too difficult — and to do it with warmth, experience, and genuine care.

Support worker assisting a participant in a warm, home-like setting
Provider #4053335907
Diverse team of support workers collaborating in a warm, welcoming environment
Our Story

How Vibrant Life Began

Vibrant Life Home Care Services was founded by disability support professionals who spent years working on the frontline — in Supported Independent Living, support coordination, recovery coaching, and direct participant care.

That experience revealed a persistent gap in the sector: participants with complex behavioural needs, autism, and intellectual disability were routinely turned away, waitlisted, or provided with inadequate support by providers who lacked the experience to serve them.

We started Vibrant Life to close that gap. Our founders brought their hands-on experience from SIL coordination, behavioural support, and NDIS service delivery into an organisation designed from the ground up to support participants with the most complex needs — not as an afterthought, but as our core purpose.

As a founder-led organisation, we operate with a level of personal accountability that larger providers simply cannot match. Every participant matters. Every family relationship matters. Every referral partner’s trust matters. That’s not a marketing message — it’s how we were built.

What Sets Us Apart

Why Participants, Families & Professionals Choose Vibrant Life

We don’t try to be everything to everyone. We focus on what matters most — and we do it well.

Experienced Complex Behaviour Support

While many NDIS providers offer general disability support, we focus on what many providers avoid. Our team has experience in positive behaviour support and behaviour support plan implementation, including authorised restrictive practice oversight where applicable. We support participants with autism, intellectual disability, acquired brain injury, and complex co-occurring conditions — in their home, in our SIL properties, and in the community.

Founder-Led, Frontline-Founded

Our directors aren’t administrators who discovered disability services as a business opportunity. They are practitioners who built this organisation because they saw what participants needed and knew they could deliver it. That frontline foundation shapes every decision we make, from how we recruit support workers to how we design each participant’s support plan.

Cultural Diversity as a Core Value

We actively welcome participants from all cultural backgrounds, faiths, and lifestyles. Our team reflects the diversity of the communities we serve across Melbourne and Hobart. We understand that culturally safe support is not optional — it is essential to genuine person-centred practice, especially for participants from culturally and linguistically diverse (CALD) backgrounds.

Dual-Location Coverage

We operate across Melbourne (Preston and northern suburbs), Victoria and Hobart, Tasmania — giving participants, families, and referrers access to a single, trusted provider across two locations. All of our services are available in both areas, providing continuity and consistency.

Our Purpose

Mission & Vision

Our Mission

To be a trusted partner for NDIS participants with complex needs, their families, and the professionals who support them — by delivering person-centred support services that prioritise safety, dignity, independence, and genuine quality of life across Victoria and Tasmania.

Our Vision

To set a high standard for complex behavioural support and Supported Independent Living — proving that participants with the highest needs deserve the highest quality of care, and that a founder-led provider can deliver outcomes that larger organisations cannot.

Our Values

The Values That Drive Everything We Do

Our values aren’t words on a wall. They shape every interaction, every decision, and every support plan we deliver.

01

Quality Without Compromise

We deliver support to the highest standards — not because compliance requires it, but because our participants deserve nothing less. From complex behavioural support to everyday household tasks, every service meets NDIS Practice Standards and exceeds expectations.

02

Empowerment Through Choice

Our purpose is to help participants build the skills and confidence to live the life they choose. Whether it’s developing independence in a SIL home, joining a group program, navigating an NDIS plan, or maintaining a clean and comfortable living space — we support choice and control at every step.

03

Dignity in Every Interaction

Every participant is treated with respect, warmth, and genuine care. We maintain a culture where diversity is celebrated, backgrounds are honoured, and every interaction reflects the dignity every person deserves — regardless of the complexity of their needs.

Our Services

What We Provide

We hold NDIS registration across multiple registration groups, allowing us to deliver a connected range of services that work together to support each participant’s goals.

View all our NDIS services

Supported Independent Living & Complex Behaviour Support

Active overnight and sleepover support in safe, home-like environments for participants with autism, intellectual disability, and complex behavioural needs

Support Coordination (Levels 1 & 2)

Expert guidance to help you navigate the NDIS, connect with the right providers, and maximise your plan outcomes

Psychosocial Recovery Coaching

Recovery-focused coaching for participants with psychosocial disability, supporting mental health recovery journeys at their pace

Group & Centre-Based Activities

Engaging programs designed to build social connection, life skills, confidence, and community belonging

Cleaning & Household Tasks

Reliable assistance helping participants maintain a clean, comfortable living space with dignity and independence

Trust & Compliance

Registered, Compliant, and Committed to Excellence

Vibrant Life Home Care Services is a registered NDIS provider operating under full compliance with NDIS Practice Standards, Quality Indicators, and the NDIS Code of Conduct. We hold registration across the following groups:

Supported Independent Living (SIL)
Assistance with Personal Activities
High Intensity Daily Personal Activities
Community Nursing Care
Household Tasks
Community Participation (incl. Innovative)
Group & Centre-Based Activities
Daily Living & Life Skills
Assist with Life Stage Transition (SC & Recovery Coaching)
Travel & Transport Assistance
✓ Agency-Managed ✓ Plan-Managed ✓ Self-Managed
NDIS Code of Conduct Participant Rights
NDIS Provider Number
4053335907
Australian Business Number
85 669 487 941
I Heart NDIS
Where We Operate

Servicing Melbourne (Preston) and Hobart

All of our services are available in both locations.

📍Melbourne (Preston)

Victoria

  • SIL & Complex Behaviour Support
  • Support Coordination (Levels 1 & 2)
  • Psychosocial Recovery Coaching
  • Group & Centre-Based Activities
  • Cleaning & Household Tasks

📍 Hobart

Tasmania

  • SIL & Complex Behaviour Support
  • Support Coordination (Levels 1 & 2)
  • Psychosocial Recovery Coaching
  • Group & Centre-Based Activities
  • Cleaning & Household Tasks

Support Coordination and Psychosocial Recovery Coaching may also be available remotely for participants in other regions. Contact us to discuss your needs.

For Referring Professionals

Support Coordinators, LACs, Planners & Social Workers

We understand that referring professionals need specific information before recommending a provider. Here is what you need to know about Vibrant Life:

Provider Number
4053335907
Registered For
SIL (Daily Tasks/Shared Living), Assistance with Personal Activities, High Intensity Daily Personal Activities, Community Nursing Care, Household Tasks, Community Participation (incl. Innovative), Group & Centre-Based Activities, Daily Living & Life Skills, Assist with Life Stage Transition (Support Coordination Levels 1 & 2, Psychosocial Recovery Coaching), Travel & Transport Assistance
Plan Types Accepted
Agency-managed, plan-managed, and self-managed
Areas of Experience
Complex behavioural support, autism, intellectual disability, behaviour support plan implementation, and high-intensity daily personal activities. Module 2a registered.
Service Areas
Melbourne (Preston and northern suburbs, VIC) and Hobart (TAS)

Make a Referral

Looking for a registered provider for your participant? We accept referrals for SIL, Support Coordination (Levels 1 & 2), Recovery Coaching, Group Activities, and Cleaning & Household Tasks.

We respond to all referrals within one business day.

Submit a Referral Contact for Availability

Ready to Find the Right Support?

Whether you’re a participant exploring your options, a family member advocating for a loved one, or a professional looking for a reliable registered provider — our team is here to help.

Call 0493 651 147 Make a Referral Send Us an Enquiry

We respond to all enquiries within one business day