CALL NOW
About Us | Specialist NDIS Provider Melbourne & Hobart | Vibrant Life Home Care
Registered NDIS Provider · Melbourne & Hobart

Built by People Who Understand Complex Needs

Vibrant Life Home Care Services is a family-owned, registered NDIS provider delivering specialist disability support across Melbourne, Victoria and Hobart, Tasmania. Founded by professionals with decades of frontline experience, we were built to serve the participants that other providers find too difficult — and to do it with warmth, expertise, and genuine care.

Support worker assisting a participant in a warm, home-like setting
Provider #4053335907
Diverse team of support workers collaborating in a warm, welcoming environment
Our Story

How Vibrant Life Began

Vibrant Life Home Care Services was founded by disability professionals who spent years working on the frontline — in Supported Independent Living, support coordination, recovery coaching, and direct participant care.

That experience revealed a persistent gap in the sector: participants with complex behavioural needs, severe autism, and intellectual disability were routinely turned away, waitlisted, or provided with inadequate support by providers who lacked the specialist skills to serve them.

We started Vibrant Life to close that gap. Our founders brought their hands-on experience from SIL coordination, behavioural support, and NDIS service delivery into an organisation designed from the ground up to support participants with the most complex needs — not as an afterthought, but as our core purpose.

As a family business, we operate with a level of personal accountability that larger organisations simply cannot match. Every participant matters. Every family relationship matters. Every referral partner’s trust matters. That’s not a marketing message — it’s how we were built.

What Sets Us Apart

Why Participants, Families & Professionals Choose Vibrant Life

We don’t try to be everything to everyone. We specialise in what matters most — and we do it exceptionally well.

Specialist Complex Behaviour Expertise

While many NDIS providers offer general disability support, we specialise in what others avoid. Our team is trained in positive behaviour support, trauma-informed care, and restrictive practice reduction. We support participants with autism spectrum disorder, intellectual disability, acquired brain injury, and complex co-occurring conditions — in their home, in our SIL properties, and in the community.

Family-Owned, Frontline-Founded

Our directors aren’t administrators who discovered disability services as a business opportunity. They are practitioners who built this organisation because they saw what participants needed and knew they could deliver it. That frontline foundation shapes every decision we make, from how we recruit support workers to how we design each participant’s support plan.

Cultural Diversity as a Core Value

We actively welcome participants from all cultural backgrounds, faiths, and lifestyles. Our team reflects the diversity of the communities we serve across Melbourne and Hobart. We understand that culturally safe support is not optional — it is essential to genuine person-centred practice, especially for participants from culturally and linguistically diverse (CALD) backgrounds.

Dual-State Coverage

We operate across Greater Melbourne, Victoria and Greater Hobart, Tasmania — giving participants, families, and referrers access to a single, trusted provider across two states. All of our services are available in both locations, providing continuity and consistency wherever you are.

Our Purpose

Mission & Vision

Our Mission

To be a trusted partner for NDIS participants with complex needs, their families, and the professionals who support them — by delivering specialist, person-centred support services that prioritise safety, dignity, independence, and genuine quality of life across Victoria and Tasmania.

Our Vision

To set the standard for complex behavioural support and Supported Independent Living in Australia — proving that participants with the highest needs deserve the highest quality of care, and that a family-owned provider can deliver outcomes that larger organisations cannot.

Our Values

The Values That Drive Everything We Do

Our values aren’t words on a wall. They shape every interaction, every decision, and every support plan we deliver.

01

Quality Without Compromise

We deliver support to the highest standards — not because compliance requires it, but because our participants deserve nothing less. From complex behavioural support to everyday household tasks, every service meets NDIS Practice Standards and exceeds expectations.

02

Empowerment Through Choice

Our purpose is to help participants build the skills and confidence to live the life they choose. Whether it’s developing independence in a SIL home, joining a group program, navigating an NDIS plan, or maintaining a clean and comfortable living space — we support choice and control at every step.

03

Dignity in Every Interaction

Every participant is treated with respect, warmth, and genuine care. We maintain a culture where diversity is celebrated, backgrounds are honoured, and every interaction reflects the dignity every person deserves — regardless of the complexity of their needs.

Our Services

What We Provide

We hold NDIS registration across multiple registration groups, allowing us to deliver a connected range of services that work together to support each participant’s goals.

View all our NDIS services

Supported Independent Living & Complex Behaviour Support

24/7 specialist support in safe, home-like environments for participants with autism, intellectual disability, and complex behavioural needs

Support Coordination

Expert guidance to help you navigate the NDIS, connect with the right providers, and maximise your plan outcomes

Psychosocial Recovery Coaching

Recovery-focused coaching for participants with psychosocial disability, supporting mental health recovery journeys at their pace

Group & Centre-Based Activities

Engaging programs designed to build social connection, life skills, confidence, and community belonging

Cleaning & Household Tasks

Reliable assistance helping participants maintain a clean, comfortable living space with dignity and independence

Trust & Compliance

Registered, Compliant, and Committed to Excellence

Vibrant Life Home Care Services is a registered NDIS provider operating under full compliance with NDIS Practice Standards, Quality Indicators, and the NDIS Code of Conduct. We hold registration across the following NDIS registration groups:

High Intensity Daily Personal Activities
Supported Independent Living (SIL)
Support Coordination (incl. Specialist)
Group & Centre-Based Activities
Household Tasks
Community Participation
Daily Living & Life Skills
✓ Agency-Managed ✓ Plan-Managed ✓ Self-Managed
NDIS Code of Conduct Participant Rights
NDIS Provider Number
4053335907
Australian Business Number
85 669 487 941
I Heart NDIS
Where We Operate

Serving Participants Across Two States

All of our services are available in both locations.

📍 Melbourne

Victoria

  • SIL & Complex Behaviour Support
  • Support Coordination
  • Psychosocial Recovery Coaching
  • Group & Centre-Based Activities
  • Cleaning & Household Tasks

📍 Hobart

Tasmania

  • SIL & Complex Behaviour Support
  • Support Coordination
  • Psychosocial Recovery Coaching
  • Group & Centre-Based Activities
  • Cleaning & Household Tasks

Support Coordination and Psychosocial Recovery Coaching may also be available remotely for participants in other regions. Contact us to discuss your needs.

For Referring Professionals

Support Coordinators, LACs, Planners & Social Workers

We understand that referring professionals need specific information before recommending a provider. Here is what you need to know about Vibrant Life:

Provider Number
4053335907
Registered For
High Intensity Daily Personal Activities, SIL, Support Coordination (including Specialist), Group & Centre-Based Activities, Household Tasks, Community Participation, Development of Daily Living and Life Skills
Plan Types Accepted
Agency-managed, plan-managed, and self-managed
Specialist Capability
Complex behavioural support, severe autism, intellectual disability, and high-intensity daily personal activities
Service Areas
Greater Melbourne (VIC) and Greater Hobart (TAS)
Partnerships
With compulsory Support Coordination registration taking effect in July 2026, we offer subcontracting agreements for non-registered coordinators supporting agency-managed participants

Make a Referral

Looking for a registered provider for your participant? We accept referrals for SIL, Support Coordination, Recovery Coaching, Group Activities, and Cleaning & Household Tasks.

We respond to all referrals within one business day.

Submit a Referral Contact for Availability

Ready to Find the Right Support?

Whether you’re a participant exploring your options, a family member advocating for a loved one, or a professional looking for a reliable registered provider — our team is here to help.

Call 0493 651 147 Make a Referral Send Us an Enquiry

We respond to all enquiries within one business day